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Frequently Asked Questions

🚚 Delivery & Orders

How fast is the delivery?

We pride ourselves on lightning-fast service! Most digital gift card orders (like PlayStation, Steam, or iTunes) are delivered by email within 5 to 15 minutes of payment confirmation. For top-up services that require account login or Player ID processing, the delivery time is usually between 15 minutes to a few hours during our standard operating hours.

How will I receive my order?

For digital gift cards, your unique redemption code will be sent directly to the email address you provided during checkout. You can also view your completed orders and codes by logging into your ZipperSells account. For direct top-ups (like PUBG UC or Fortnite V-Bucks), the currency will be added directly to your game account.


💳 Payments & Pricing

What payment methods do you accept in Pakistan?

We want to make gaming accessible for everyone! We accept a wide range of local Pakistani payment methods so you don't need an international credit card. You can pay securely using EasyPaisa, JazzCash, SadaPay, NayaPay, and Direct Bank Transfer. The full list of available payment options will be shown to you during checkout.

Are there any hidden taxes or fees?

No! The price you see in PKR on the product page is the final price you pay. There are no hidden international transaction fees or sudden tax additions at checkout.


🔒 Safety & Account Security

Is it safe to share my account login details for direct top-ups?

Absolutely. For specific top-up products that require direct account access (like Xbox top-ups or specific subscriptions), we only use your login details to complete the purchase on your behalf. Once the top-up is completed, we immediately log out and do not store your password. Tip: We always recommend temporarily changing your password before giving it to us, and changing it back once your order is complete!

Are your gift cards and top-ups legal?

Yes, 100%. ZipperSells only provides authentic, officially sourced digital codes and top-ups. We do not use carding, stolen credit cards, or illegal refund methods. This means there is zero risk of your gaming accounts getting banned or suspended.


↩️ Refunds & Support

Can I get a refund if I bought the wrong region gift card?

Because digital gift card codes are revealed instantly upon delivery, they are strictly non-refundable once the email has been sent. Gift cards are strictly region-locked (e.g., a US PlayStation card will ONLY work on a US account). Please always double-check your account's region before placing an order.

My code isn't working, what should I do?

Don't worry, we are here to help! If you are facing issues redeeming a code or haven't received your top-up, please contact our 24/7 support team immediately via our WhatsApp (+92 333-0036330) or through our Contact Us page. We will verify the issue and help you sort it out right away!