Have a question about buying gift cards, game codes, top-ups, or subscriptions from ZipperSells? Find quick answers below. Can’t find what you’re looking for? Reach out via our Contact Us page, by email, or via WhatsApp support.
Ordering & Delivery
How fast will I receive my code?
Delivery is instant in most cases. Once your payment is confirmed, your gift card or game code is emailed to the address you provided at checkout, usually within minutes.
I didn’t receive my code. What should I do?
First, check your spam or junk folder, as automated emails sometimes land there. If you still can’t find it after a few minutes, contact us with your order number and we’ll resend it or investigate right away.
Can I change the email address after I’ve placed an order?
Since delivery is usually instant, we may not be able to redirect your code once it has been sent. Please double-check your email address carefully before completing checkout.
Products & Redemption
How do I redeem my gift card or game code?
Redemption steps vary by platform (e.g. PlayStation, Xbox, Steam, Google Play). Your confirmation email includes the code along with general redemption instructions. If you’re unsure, check the official help page of the platform the code is for, or contact our support team.
Are your gift cards valid in my country or region?
Region availability depends on the specific product â some gift cards are global, while others are restricted to a particular store region (e.g. US, UK, UAE). Region details are listed on each product page; please check this carefully before purchasing, as region-locked codes cannot be redeemed on accounts from a different region.
Do gift cards expire?
Expiry depends on the issuing platform’s own policy, not on ZipperSells. Most major gift cards (PlayStation, Xbox, Steam, etc.) do not expire once redeemed to an account, but we recommend redeeming your code soon after purchase and checking the platform’s terms if you’re unsure.
Payment & Pricing
What payment methods do you accept?
We accept payments through the secure payment options available at checkout. All transactions are processed through trusted third-party payment gateways â we never see or store your full card details.
What currency are your prices in?
All prices on ZipperSells are listed in Pakistani Rupees (PKR) unless stated otherwise on a specific product.
Refunds & Support
Can I get a refund?
Because our products are digital codes that can be used immediately, all sales are generally final once a code is delivered. Refunds are available in specific cases, such as a defective or already-used code caused by our error. See our Refund and Returns Policy for full details.
Is it safe to buy gift cards from ZipperSells?
Yes. We source our codes from legitimate channels, process payments through secure gateways, and deliver every order by email so you have a clear record of your purchase. If you ever run into an issue, our support team is here to help.
How can I contact support?
You can reach us through our Contact Us page, by email, or via WhatsApp support for the fastest response.